Two Bergen-based companies deepen their collaboration – with full focus on the customer journey
BOB Eiendomsutvikling and Rubus have signed a long-term framework agreement, covering full use of the Rubus platform and all its key modules – including selections, inspections, handover, O&M documentation, and claims management. The collaboration now expands to include Rubus’ analytics module as well.
BOB has already used Rubus across several projects over recent years, and has seen firsthand how the platform streamlines processes, improves collaboration, and enhances the buyer experience. This new agreement marks a step forward.
“BOB has been early in adopting our full platform. They’re an ambitious and quality-focused developer who works systematically to improve the customer experience,“ says Guy Montuelle, CEO at Rubus.
The agreement also includes the use of the analytics module, offering real-time project insights and cross-project benchmarking to support continuous improvement.
“Rubus gives us an end-to-end solution for the entire customer journey – from selections to aftercare. The analytics module is especially valuable, helping us identify concrete areas for improvement across our portfolio,” says Terje Grønlund, Project Manager at BOB.
The agreement marks another milestone in BOB’s ongoing digital transformation and further strengthens Rubus’ position as a leading customer journey platform in the Norwegian housing market.
Here is a LINK to the article on Eiendomswatch